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Last updated on April 20, 2014 at 21:20 EDT

Latest Ricoh Company Ltd. Stories

2014-03-19 08:36:00

Ten percent of Ricoh Electronics, Inc.'s imaging technology production facility's electricity comes from rooftop solar panels MALVERN, Pa., March 19, 2014 /PRNewswire/ -- Innovators never stop innovating, which is why Ricoh Electronics, Inc. three years ago blanketed the rooftop of its Southern California headquarters with electricity-generating solar panels. The manufacturing subsidiary of Ricoh Company, Ltd. is now generating more than 10 percent of its electricity at its 1100...

2014-02-13 08:37:50

New Ricoh-commissioned global study by independent consulting firm finds disparity between managers' and employees' views of customer service capabilities MALVERN, Pa., Feb. 13, 2014 /PRNewswire/ -- Every business strives to deliver a great customer experience, but how much room exists for improvement? Surprisingly, employees see more room for improvement in customer service capabilities than managers do, suggests a new Forrester Consulting Thought Leadership Paper[1]...

2014-01-29 23:03:14

Ricoh releases new Theta apps for iPhone and Android devices. (PRWEB) January 29, 2014 Ricoh Company, Ltd. and RICOH IMAGING COMPANY, LTD. have updated the apps for the RICOH THETA spherical image camera to allow users to post spherical images to Google Maps and Google+, two services provided by Google. Made possible through a collaboration between Ricoh Company, Ltd. and Google, the RICOH THETA apps are now compatible with Photo Sphere XMP, Google's panoramic image standard....

2014-01-08 12:31:46

New Ricoh-commissioned study by independent consulting firm reveals pervasive gap between customers' expectations and the experience employees can actually deliver MALVERN, Pa., Jan. 8, 2014 /PRNewswire/ -- Much has been said about the decline of customer service, but it's especially unfortunate when customer-facing employees desperately want to please - yet can't. This appears to be the case for nearly 9 in 10 (89 percent) of customer-facing employees - e.g., bank clerks, call...

2013-10-28 12:30:22

THE CANNATA REPORT names Ricoh 'MFP Manufacturer of the Year,' honors former Chairman & CEO with Lifetime Achievement Award MALVERN, Pa., Oct. 28, 2013 /PRNewswire/ -- Ricoh Americas Corporation today announced it was named the MFP Manufacturer of the Year by THE CANNATA REPORT, published by Marketing Research Consultants LLC, which also honored former Ricoh Americas Chairman & CEO Katsumi "Kirk" Yoshida with a Lifetime Achievement Award. The awards were presented at THE CANNATA...

2013-10-28 08:36:09

Evaluation based on Completeness of Vision and Ability to Execute MALVERN, Pa., Oct. 28, 2013 /PRNewswire/ -- Ricoh today announced it has been positioned in the "Leaders" quadrant of the Gartner "Magic Quadrant for Managed Print Services Worldwide"(1). This is the fourth year in a row Ricoh has been named a Leader in the Managed Print Services Magic Quadrant. Ricoh's Managed Document Services build upon a core foundation of industry-leading hardware and software technologies and...

2013-09-25 12:21:48

Scored Industry best in "Innovation Management", "Product Stewardship" and "Digital Inclusion" MALVERN, Pa., Sept. 25, 2013 /PRNewswire/ -- Ricoh Company, Ltd. (Ricoh) today announced it has been recognized by the Dow Jones Sustainability Indices (DJSI)( )and has obtained the industry best score in three categories; "Innovation Management", "Product Stewardship" and "Digital Inclusion." (Logo: http://photos.prnewswire.com/prnh/20130925/NY85954LOGO ) DJSI, compiled by Dow Jones...

2013-09-24 08:39:34

Global research shows government lags behind commercial sector in efficiency and effectiveness of document-driven processes MALVERN, Pa., Sept. 24, 2013 /PRNewswire/ -- Governments around the world are aware their document processes are inefficient, yet fixing them is not a priority, especially in this period of austerity. Government agencies, however, are missing substantial opportunities to save money, better serve constituents and retain valuable employees. These are the...

2013-09-10 12:32:45

Global research shows financial services lags in optimizing document workflows MALVERN, Pa., Sept. 10, 2013 /PRNewswire/ -- More than 1 in 3 document processes in financial services (37 percent) are still driven by paper, according to an IDC Financial Insights Market Spotlight based on an IDC white paper sponsored by Ricoh(1 )entitled: "Optimizing Document Processes Provides Dual Benefits for Financial Services Firms: Increased Revenue and Cost Take-Out, July 2013." Although business in...

2013-09-05 08:27:31

Sales begin in various markets next month for general consumers TOKYO and BERLIN, Sept. 5, 2013 /PRNewswire/ -- Ricoh Company, Ltd. announced today the launch of the RICOH THETA, the world's first mass-produced imaging device that encapsulates fully spherical scenes with one shot. The handheld device, to be sold at a base price of USD 399, will be available for preorder this month in France, Germany, the UK and the US at theta360.com. Developed and manufactured by Ricoh, the device...