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2014-07-28 12:32:15

SysAid Receives Highest Score among all vendors for Its Current Offering TEL AVIV, Israel, July 28, 2014 /PRNewswire/ -- SysAid Technologies Ltd., a leading provider of IT service management (ITSM) solutions, was among the select companies that Forrester invited to participate in "The Forrester Wave(TM): ITSM SaaS Delivery Capabilities, Q3 2014". In this evaluation, SysAid was named "a leader" in ITSM SaaS. SysAid also received the highest score among all vendors in the current offering...

2014-07-23 23:06:38

PRWeb Summary: Cherwell Software has been named as a Major Player in the IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis. Colorado Springs, Colo. (PRWEB) July 23, 2014 Cherwell Software has been named as a Major Player in the IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis (doc #249798, July 2014). IDC MarketScape is a vendor assessment tool and report that provides quantitative and qualitative assessments of various...

2014-07-17 23:01:43

Expands Product Rapidly With Mobile Apps, More Languages, New Features, and Integrations San Francisco, CA (PRWEB) July 17, 2014 Freshservice, the cloud-based ITIL-ready service desk from Freshdesk has signed up 500 new customers in the first six months since it launched in January. Freshservice has been continuously innovating in a space that has been dominated by complex, on-premise solutions for years. Early users of the SaaS-based service desk say they’ve been choosing it over...

2014-07-08 12:32:32

Solution Provider Says Proven Best Practices, New Technology Hires are Critical Success Factors NEW YORK, July 8, 2014 /PRNewswire/ -- For many CIOs, an ITSM strategy is a lot like a game of connect-the-dots. They've got a ticketing system for incident management, maybe even the beginnings of a configuration management database (CMDB), and perhaps some cost management functions that could be as simple as a spreadsheet - all valid pieces of ITSM. Too often, however, they are disparate systems...

2014-06-18 16:28:50

SysAid Recognized for Providing Top Customer Service in the IT Service Management Space TEL AVIV, Israel, June 18, 2014 /PRNewswire/ -- SysAid Technologies Ltd., a leading provider of IT service management (ITSM) solutions, today announced that SysAid has been named "Best Vendor" in the 2014 Service Desk Institute (SDI) IT Service & Support Awards. This award recognizes SysAid for having the most outstanding customer service record in the ITSM industry. The honor was announced at the SDI...

2014-06-13 12:27:01

HERNDON, Va., June 13, 2014 /PRNewswire/ -- Axios Systems, a leading provider of IT Service Management (ITSM) software, announces that its ITSM solution, assyst, has become one of the first products in the world to achieve accreditation for all fifteen PinkVERIFY(TM) ITIL® processes, and the first to do so within a single solution. PinkVERIFY is an internationally recognized ITSM tool suite assessment service. Axios is one of only five companies in the world to gain full...

2014-05-21 08:36:07

SysAid Considered for Title of "Best Vendor" In Recognition of Outstanding Customer Service TEL AVIV, Israel, May 21, 2014 /PRNewswire/ -- SysAid Technologies Ltd., a leading provider of IT service management (ITSM) solutions, announced today that SysAid has been named a finalist in the 2014 Service Desk Institute (SDI) IT Service & Support Awards in the Best Vendor category. This honor recognizes the IT service vendor with the most outstanding record of customer service. SysAid...

2014-05-06 23:05:22

Freshservice today announced its availability for companies using Google Apps, making it the first cloud based service desk to launch in the new marketplace. Walnut, California (PRWEB) May 06, 2014 Freshservice today announced its availability for companies using Google Apps, making it the first cloud based service desk to launch in the new marketplace. Freshservice was launched in January 2014 by Freshdesk Inc, a leading provider of customer support software, in a bid to take the boring...

2014-04-30 23:08:42

Whitepaper is First in eLearning Series Dedicated to the Benefits of Implementing a Cloud-Based IT Service Management Solution Cary, NC (PRWEB) April 30, 2014 Samanage, provider of the only true multi-tenant, unified service desk and asset management cloud solution on the market, today announced the launch of an innovative eLearning series designed for IT management professionals, which promotes the value of implementing a cloud-based IT Service Management (ITSM) solution. The first...

2014-04-02 23:31:08

Help desk software provider iSupport announces mySupport, which enables companies to deploy unlimited customizable support portals that enable users to connect with support departments through multiple channels and multiple tools. mySupport tools are included for free with any iSupport representative license. Vancouver, Washington (PRWEB) April 02, 2014 iSupport provides help desk software with tools for creating flexible, brandable mySupport portals that support users through...


Word of the Day
barratry
  • The offense of persistently instigating lawsuits, typically groundless ones.
  • An unlawful breach of duty on the part of a ship's master or crew resulting in injury to the ship's owner.
  • Sale or purchase of positions in church or state.
This word ultimately comes from the Old French word 'barater,' to cheat.
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