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Latest service level agreement Stories

2010-10-13 08:00:00

ATLANTA, Oct. 13 /PRNewswire/ -- Internap Network Services Corporation (Nasdaq: INAP), a leading provider of end-to-end Internet business products and services, today announced that Doyenz, Inc., a cloud-based IT services platform provider, is leveraging Internap's advanced data center and IP network capabilities to ensure the integrity of its Shadowcloud(TM) offering. Internap's colocation and Performance IP(TM) network solution will provide a scalable, secure environment with a 100%...

2010-10-11 10:51:00

SLOUGH, England, Oct. 11 /PRNewswire/ -- International solutions provider, Logicalis, today announced the general availability of a new portfolio of cloud solutions and services - Private Cloud, Infrastructure as a Service, Cooperative Cloud and Cloud Hosting. Logicalis now offers customers a 'total cloud' engagement from highly virtualised private cloud through to a range of innovative hosted cloud solutions, backed by consultancy services, to support customers on the journey from...

2009-12-09 11:55:00

LONDON, Dec. 9 /PRNewswire/ -- Fifosys http://www.fifosys.com, the London IT support (http://www.fifosys.com/) provider, has today launched an innovative new Cloud-based service product - Fifosys Fortress(TM)- as an addition to its portfolio of IT outsourcing (http://www.fifosys.com/) solutions. The Fortress, from IT managed services (http://www.fifosys.com/) provider Fifosys, is an IT outsourcing data backup solution which has been specifically designed for the SME market and will enable...

2009-12-03 07:52:00

LONDON, Dec. 3 /PRNewswire/ -- A new White Paper, entitled "The Evolution of IT Support Services up to 'Board-Level'" by IT Outsourcing provider Fifosys http://www.fifosys.com explains how SMEs are exposing the business to unnecessary risk on a daily basis through either inadequate IT managed services and IT Outsourcing contracts or a complacency amongst its own IT management. The White Paper by London IT Support provider Fifosys provides a series of recommendations to SME or mid-market...

2009-10-30 18:00:15

While detailed contracts can foster trust between parties, there needs to be flexibility in negotiating potential changes, according to research recently published in MIS Quarterly. The study focused on specific contracts, known as Service Level Agreements (SLAs), between IT outsourcing vendors and clients, and was conducted by Rajiv Kishore, associate professor, and H. Raghav Rao, professor, both in the University at Buffalo School of Management's Department of Management Science and...

2009-09-10 12:00:00

DULLES, Va., Sept. 10 /PRNewswire-FirstCall/ -- GeoEye, Inc. (Nasdaq: GEOY), a premier provider of satellite, aerial and geospatial information and services, announced that it has signed a contract to extend its Service Level Agreement with the National Geospatial-Intelligence Agency (NGA) through March 31, 2010. The contract extension gives the NGA continued access to high-quality color imagery from the GeoEye-1 and IKONOS Earth-imaging satellites. GeoEye was awarded a contract with a...

2009-08-18 08:00:00

MAYNARD, Mass., Aug. 18 /PRNewswire/ -- Service Level Agreements (SLAs) are a minor consideration in most IT shops -- if they're even a topic of discussion, according to a Stratus Technologies-ITIC survey of nearly 300 IT professionals. Paradoxically, this apparent indifference to SLAs comes as more revenue-producing processes in more industries depend on the ability of their IT systems and applications to achieve the higher levels of reliability and uptime. (Logo:...

2009-07-01 08:15:00

Savvis to Resell and Use Gomez's Web Application Experience Management Platform for SLA Monitoring LEXINGTON, Mass., July 1 /PRNewswire/ -- Gomez, Inc. (www.gomez.com), the leader in Web application experience management, today announced that it has signed an agreement with Savvis, Inc. (Nasdaq: SVVS), a global leader in IT infrastructure services. Under the agreement, Savvis will resell Gomez's industry-leading platform of Web application performance management solutions which are...

2009-06-17 11:00:00

New release delivers integrated business intelligence, business process management and proactive SLA management functionality to analyze and streamline key business processes SAN FRANCISCO, June 17 /PRNewswire/ -- Neocase Software, a leading provider of customer service software for shared service contact centers and customer support operations, announced today that it released a new version of its solution for shared services contact centers and customer support operations. The new release...

2009-04-06 07:30:00

CA Solutions Power TechTeam Global to Help Reduce Customer Costs While Improving Quality of IT Services ISLANDIA, N.Y. and SOUTHFIELD, Mich., April 6 /PRNewswire-FirstCall/ -- TechTeam Global (Nasdaq: TEAM), a leading provider of IT outsourcing services, has made CA Service Desk Manager, CA CMDB, CA IT Client Manager, and CA Spectrum Infrastructure Manager integral elements in its global IT service provider business strategy. More than 1,000 TechTeam agents, analysts and technicians use CA,...


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snash
  • To talk saucily.
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This word is Scots in origin and probably imitative.