Latest service level agreement Stories
ISLANDIA, N.Y., May 26, 2011 /PRNewswire/ -- CA Technologies (NASDAQ: CA) today announced Catholic Health East (CHE), a multi-institutional health system, has improved IT service levels and created a more positive IT customer experience by using CA Oblicore Guarantee(TM) to accurately measure and report on key metrics defined in specific service level agreements. The primary focus for the CHE Information Services (IS) group is to provide an efficient IT foundation for the CHE Regional Health...
DUBLIN, May 24, 2011 /PRNewswire/ -- As part of a TM Forum Catalyst project at Management World taking place this week in Dublin, Amdocs, the leading provider of customer experience systems, will demonstrate sophisticated network planning and charging capabilities that factor in measurements of network service quality.
SIMSBURY, Conn., Dec. 20, 2010 /PRNewswire/ -- While websites have fast become an integral part of running a business, new business development and customer service strategies, the task of building and maintaining an effective website can be difficult and time consuming.
JERSEY CITY, N.J., Dec. 15, 2010 /PRNewswire/ -- Datapipe, a global leader of managed services and infrastructure for IT and cloud computing, today outlined three key cloud computing trends for 2011.
WAYNE, Pa., Nov. 30, 2010 /PRNewswire/ -- If 2010 was the year of cloud computing awareness and adoption, the next phase of the cloud evolution will bring maturation and convergence according to SunGard Availability Services.
ORLANDO, Fla., Nov. 9, 2010 /PRNewswire/ -- Service providers today are limited in their ability to monetize their cloud offerings since their systems can support only basic network resource planning capabilities and simple, subscription-based price-plans.
Thru Announces Record Growth Driven by Increasing Demand for Hosted Managed File Transfer Services Thru Managed File Transfer as a Service (MFTaaS), published Web Services API and strength of Thru Global Network and SLAs drive new business, resultling in record revenue growth in Q3 2010. Irving, TX (PRWEB) October 20, 2010 Thru LLC, provider of the leading globally networked Managed File Transfer as a Service (MFTaaS) platform, today announced record revenue growth for third quarter 2010 on...
SLOUGH, England, Oct. 11 /PRNewswire/ -- International solutions provider, Logicalis, today announced the general availability of a new portfolio of cloud solutions and services - Private Cloud, Infrastructure as a Service, Cooperative Cloud and Cloud Hosting.