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Latest Sitel Stories

2014-08-06 08:28:31

NASHVILLE, Tenn., Aug. 6, 2014 /PRNewswire/ -- SITEL Worldwide Corporation ("SITEL Worldwide") today announced that it will host a conference call to discuss its results for the period ended June 30, 2014 on August 8, 2014 at 10:00 a.m. Eastern Time. Analysts and institutional investors may participate in the Q&A session by dialing toll free 888-267-6301 in the U.S and Canada and caller paid toll 719-457-2634 outside of the U.S. and Canada. The passcode for the call is 7577759....

2014-07-15 08:35:57

Total Compensation Packages Raise the Standard in the Region NORMAN, Okla., July 15, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, announced today that it will add 150 new positions to its inbound customer experience center in Norman. The new round of hiring is a result of continued business growth. Sitel recently increased its compensation packages to attract the finest customer care professionals in the Norman community....

2014-03-17 12:25:15

Sitel has proven its ability to 'connect all of the dots' through smart omni-channel strategies MOUNTAIN VIEW, Calif., March 17, 2014 /PRNewswire/ -- Based on its recent analysis of the North America customer care outsourcing market, Frost & Sullivan recognizes Sitel with the 2014 Customer Value Leadership Award in Omni-Channel Customer Engagement for Contact Center Outsourcing Customer care outsourcing firms in North America face a set of key challenges in order to deliver customer...

2014-03-14 12:31:36

Global Outsourcing Provider Awarded for Leadership in Next-Generation of Customer Care NASHVILLE, Tenn., March 14, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced that it has been honored with the 2014 Customer Value Leadership Award in Omni-Channel Customer Engagement for Contact Center Outsourcing from Frost & Sullivan. The award is presented to the company that has demonstrated leadership and excellence in implementing strategies that proactively...

2014-02-24 08:34:30

NASHVILLE, Tenn., Feb. 24, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced that Bert Quintana has been appointed to its Board of Directors and named Chairman of the Board. Mr. Quintana will also continue in his current capacity as President and Chief Executive Officer. Mr. Quintana succeeds Seth Mersky who will continue to serve on Sitel's Board of Directors. http://photos.prnewswire.com/prnvar/20120815/NE57926LOGO Mr. Quintana, 53, has more than...

2014-02-13 08:37:47

Global Customer Care Leader Ramps At-Home Customer Care Program for Leading Floral Retailer NASHVILLE, Tenn., Feb. 13, 2014 /PRNewswire/ -- Holidays are busy times for both consumers and retailers, and Valentine's Day is no exception. Buyers want fast, personalized service to help choose the perfect gift for their loved ones. Retailers often get overwhelmed with order volumes, creating logistical challenges that result in poor customer experiences. (Logo:...

2014-01-28 12:32:57

Evaluated for Completeness of Vision and Ability to Execute NASHVILLE, Tenn., Jan. 28, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant of Gartner's 2013 Customer Management (CM) Contact Center BPO report.[1] The report evaluates vendors through a series of stringent criteria related to the ability to execute and completeness of vision. (Logo:...


Word of the Day
Cthulhu
  • A gigantic fictional humanoid alien god being described with a head resembling an octopus and dragon wings and claws, around whom an insane cult developed.
  • Pertaining to the mythos of Cthulhu and additional otherworldly beings created by H. P. Lovecraft or inspired by his writings and imitators.
This word was invented in 1926 by H.P. Lovecraft for his short story, 'The Call of Cthulhu.' 'Cthulhu' may be based on the word 'chthonic,' which in Greek mythology refers to the underworld.
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