Latest Speech analytics Stories
Newly added Semantic Building Blocks™ feature accelerates understanding and response to trends in customer attitudes. Boston, MA (PRWEB) January 21, 2015
Vanity 800 Toll-free Number Experts Continues to Grow and Expand Network of Advanced Toll-free Services and Call Monitoring Solutions in North America Burlington,
Worldwide Solution Provider Ranks At or Near Top in Wide Range of Vendor Satisfaction Categories Brentwood, TN and Prague, Czech Republic (PRWEB) January 08,
Service Quality Management and Telco Customer Experience Management Market research report provide detailed industry data, market dynamics such as drivers, restraints, trends and opportunities.
Charles Felsberg and Collin Rainey Recognized for Excellent Use of Speech Analytics at LISTEN 2014 BOSTON, Nov.
NICE also maintains clear leadership in the contact center recording sector RA'ANANA, Israel, November 19, 2014 /PRNewswire/ -- NICE Systems (NASDAQ: NICE) announced
DUBAI, UAE, November 16, 2014 /PRNewswire/ -- - Studies show early adopters of Back office Optimization solutions realize savings of 20-40% - 70% of human
Partnership to complement 3CLogic’s advanced contact center platform with Voice of the Customer (VOC) analytics, training, and implementation Rockville, MD
Latin American Speech Analytics Market driven by growth in number of call centers in the region
Unique integration combines industry-leading speech analytic capabilities with best-in-class interaction recording and quality management MIDDLETON, Wis., Nov.
- An imitative word; an onomatopoetic word.