Latest Speech analytics Stories
Charles Felsberg and Collin Rainey Recognized for Excellent Use of Speech Analytics at LISTEN 2014 BOSTON, Nov.
NICE also maintains clear leadership in the contact center recording sector RA'ANANA, Israel, November 19, 2014 /PRNewswire/ -- NICE Systems (NASDAQ: NICE) announced
DUBAI, UAE, November 16, 2014 /PRNewswire/ -- - Studies show early adopters of Back office Optimization solutions realize savings of 20-40% - 70% of human
Partnership to complement 3CLogic’s advanced contact center platform with Voice of the Customer (VOC) analytics, training, and implementation Rockville, MD
Latin American Speech Analytics Market driven by growth in number of call centers in the region
Unique integration combines industry-leading speech analytic capabilities with best-in-class interaction recording and quality management MIDDLETON, Wis., Nov.
ISI to share solutions that enhance communication management efforts Schaumburg, IL (PRWEB) October 30, 2014 ISI Telemanagement Solutions, Inc., a leading
ISI’s solution guide provides organizations with blueprints for affordable contact center architecture Schaumburg, IL (PRWEB) October 22, 2014 ISI
Increase in the number of call centers propels the market growth in Asia-Pacific Speech Analytics market
Unified contact center technology provider adds new features for more proactive customer service. Atlanta, GA (PRWEB) October 16, 2014