Latest Speech analytics Stories
SQM Group Recognizes CallMiner for Excellent First Call Resolution Results at Pershing LLC BOSTON, March 19, 2015 /PRNewswire/ --
Simple API integration provides a machine transcript, extracted keywords and predictive analytics immediately after every call. San Francisco, CA (PRWEB) March
North American speech analytics market is primarily driven by the high market penetration rate in the media and entertainment, healthcare, government, and defense and aerospace verticals.
For contact centers to operate at maximum, they must optimize all available resources.
On demand keyword spotting and auto-call scoring enable businesses of every size to detect trends and monitor agents San Francisco, CA (PRWEB) March 03, 2015
LONDON, Feb. 26, 2015 /PRNewswire/ -- The North Americanspeechanalytics market is estimated to grow at a CAGR of 21.4% from 2014 to 2019. Although the U.S.
FORT WORTH, Texas, February 26, 2015 /PRNewswire/ -- The North American speech analytics market report defines and segments the speech analytics market in the North America
Enhancements Provide Visual Data Analysis and Improved Tools for Review and Workflow ATLANTA, Feb.
Alliance provides complete cloud-based platform for contact centers seeking to leverage “Voice of the Customer” insights. East Hartford, CT (PRWEB) January