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Last updated on April 20, 2014 at 8:28 EDT

Latest SysAid Technologies Stories

2013-04-09 08:39:24

Company Sees Increased Demand for Effective Operations Management Tools and Expands its Horizons VIRGINIA BEACH, Va., April 9, 2013 /PRNewswire/ -- IssueTrak, a global leader in providing software for tracking business processes and operations, this year celebrates 20 years of customer-driven innovation and growth. Looking to 2013 and beyond, and mirroring growth projections for the business operations software market, IssueTrak initiatives for 2013 will focus on expanding its focus...

2013-03-21 23:03:51

Customer support leader helps businesses break out of boring suited-up help desks and give customers a unique support experience, with the first ever Support Theme Gallery. Walnut, CA (PRWEB) March 21, 2013 Today Freshdesk, the fastest growing cloud-based customer support platform, launches FreshThemes, a suite of new customization capabilities that allow companies to tailor their customer support offerings to the preferences of their customers. WIth FreshThemes, Freshdesk is further...

2013-01-25 23:04:41

VanillaSoft Honored for Exceptional Lead Management Solution. Plano, TX (PRWEB) January 25, 2013 VanillaSoft announced today that TMC, a global, integrated media company, has named VanillaSoft as a 2012 Product of the Year Award winner for the Lead Management category. VanillaSoft is an award-winning, Cloud-based Lead Management and CRM platform designed with “sales by phone” in mind. VanillaSoft functionality includes Best-In-Class features such as Automatic Lead...

2013-01-15 23:01:22

Due to the overwhelming response to Help-Desk-Software.com´s offer to provide a full, unlimited, perpetual license to educational and non-profit institutions in November 2012, Help-Desk-Software.com will extend the offer through the end of March 2013. Sewickley, PA (PRWEB) January 15, 2013 Help-Desk-Software.com will provide their Help Desk Premier software for free to education and non-profit organizations through the end of March, 2013. The perpetual license will offer all features...

2012-12-28 05:02:29

Help Desk Software is offering Help Desk Premier, its premium customer help desk product, at no charge to Veteran-owned businesses throughout 2013. Sewickley, PA (PRWEB) December 27, 2012 Help Desk Software has recently announced that it will make its Help Desk Premier product available to Veteran-owned businesses for free throughout 2013. The offering includes a perpetual license to the product that is not limited by the number of users or features offered. The offer is open to any...

2012-12-11 16:20:30

SAN CLEMENTE, Calif., Dec. 11, 2012 /PRNewswire/ -- Leading auto dealer CRM DealerSocket (DealerSocket.com) continues to make the newest and best technology available to auto dealers. DealerSocket announced today the release of PhoneTracking and SocketTalk, two additional tools to the highly successful MobileCRM. SocketTalk allows users to instant message (IM) from within the CRM to internal DealerSocket users. SocketTalk is also a true texting tool that allows instant, two-way...

2012-11-29 12:31:22

SALT LAKE CITY, Nov. 29, 2012 /PRNewswire/ -- GroupLink Corporation announces today free help desk software and a cloud option for K12 and higher education. The help desk software for K-12 and universities is available as a cloud-based, hosted help desk solution with an on-premise option. GroupLink's everything HelpDesk is a 100% web based, mobile help desk solution that is designed to streamline, organize, track, and report on trouble tickets. This incident management tool gives schools the...

2012-10-16 11:27:52

DUSSELDORF, Germany, Oct. 16, 2012 /PRNewswire/ -- GroupLink Corporation announces today the latest release of everything HelpDesk, version 10. The public beta is immediately available for download, and the production release will be available by October 31, 2012. This latest release of the web based help desk ticketing system brings GroupLink's customers the latest in help desk technology along with an optional hosted, cloud based offering of the solution. This release also allows for...

2012-09-26 02:30:55

VANCOUVER, Sept. 26, 2012 /PRNewswire/ -- Comm100, the leader in customer service and communication software, starts to provide premium services for two of its products: Comm100 Live Chat and Comm100 Email Marketing. On top of an effective software tool and dedicated technical support, businesses now can also get a wide range of custom services that help them implement their live chat program or email marketing program in an optimized way and make the results from good to great....

2012-08-30 02:30:24

VANCOUVER, Aug. 30, 2012 /PRNewswire/ -- Comm100, the leader in customer service and communication software, has just announced the release of Comm100 Live Chat for iPad (http://livechat.comm100.com/ipadchat.aspx), an iPad app that makes live customer engagement easier and more convenient than ever. Specifically designed for the iPad, Comm100 Live Chat iPad app enables users to run Comm100 Live Chat smoothly on their iPad so as to keep connected with website visitors even when they...