Latest Technical support Stories
AuthAnvil Single Sign On now provides direct access to Level Platforms Managed Workplace without needing to know or enter a traditional password. Chilliwack, BC (PRWEB) February 06, 2012 Scorpion Software, an industry leader in strong authentication and password management solutions for IT Service Providers and IT departments is pleased to announce integrated support for AuthAnvil Password Solutions with Level Platforms, a global leader in remote monitoring and management (RMM) solutions...
COLORADO SPRINGS, Colo., Jan. 25, 2012 /PRNewswire/ -- HDI (http://www.thinkhdi.com), the leading professional association and certification body for technical service and support professionals, today announced the members of the 2012 HDI Desktop Support Advisory Board. The mission of the HDI Desktop Support Advisory Board is to provide HDI with guidance in the development of industry standards, best practices, research, and professional development opportunities tailored to the...
COLORADO SPRINGS, Colo., Jan. 4, 2012 /PRNewswire/ -- HDI, the world's largest professional association and certification body for IT service and technical support professionals, today issued a call for participation in the 2012 HDI Desktop Support Practices & Salary Survey (http://www.ThinkHDI.com/DSS2012). This annual comprehensive survey researches desktop support operations and gauges industry movement in metrics, technology, remote support, staffing, customer...
Recognition for Excellence in the Service and Support Industry Hebron, KY (PRWEB) December 21, 2011 Pomeroy today announced that it has achieved its HDI Support Center Certification. HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry, offers the industry’s leading certification program for support centers. To achieve this prestigious designation, Pomeroy successfully underwent a thorough...
BILLERICA, Mass., Dec. 20, 2011 /PRNewswire/ -- Tific, a global support automation solutions company, today announced the renewal of their Click 'n Fix licensing agreement with AVG Technologies (AVG), a leading provider of Internet and mobile security. Tific is a subsidiary of PlumChoice, Inc., a pioneer in the delivery of remote technical services in the next-generation Service 2.0 model. The licensing renewal enables the companies to continue to build customer satisfaction...
Today 30 Days to Sanity™ announced that it has selected CoSentry to provide Technical Help Desk services in support of their online communications services. Omaha, NE (PRWEB) December 19, 2011 The service provides technical support for clients who access the online program ’30 Days to Sanity™’. The selection was made after several months of service evaluation and review. “The solution to reducing stress and creating balance in your life is selectivity-...
COLORADO SPRINGS, Colo., Dec. 16, 2011 /PRNewswire/ -- HDI, the world's largest professional association and certification body for IT service and technical support professionals, today announced keynotes for the HDI 2012 Conference & Expo (http://www.HDIConference.com). The event will take place April 24-27, 2012, at the Rosen Shingle Creek in Orlando, FL, with more than 2,200 technical support professionals, managers, directors, and executives expected to attend. Keynote...
BOSTON, Dec. 13, 2011 /PRNewswire/ -- Technisource, one of the largest technology staffing and services providers in North America, announced continued growth of its solution focused on the expanding need for after hours service desk support. The Technisource Service Desk Support after hours program builds on the company's award-winning Continual Service Improvement (CSI) Service Desk Program to solve the unique business problems created by the need for extended...
ATLANTA, Dec. 12, 2011 /PRNewswire/ -- Tablets, laptops and mobile devices are flying off store shelves this holiday shopping season. More than 89 million shoppers grabbed the latest, high-end gadgets and technological advances during the Black Friday weekend and Cyber Monday shopping frenzy, according to the National Retail Federation. The flurry of spending resulting in record sales -- $52.4 billion in sales during the Black Friday weekend and another $1.25 billion on Cyber...
EAGAN, Minn., Dec. 1, 2011 /PRNewswire/ -- Solutions integration expert NACR has completed the formation of its regional managed services support team with the addition of Robert Vinck-Luna, who joined the company as Managed Services Expert in the western region on November 21, 2011. This latest hire is part of NACR's ongoing initiative to expand its resources in every region across the United States and meet the growing customer need for multivendor services support. (Logo:...
