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Last updated on April 18, 2014 at 21:21 EDT

Latest Technical support Stories

2012-07-17 02:31:45

OAKVILLE, Ontario, July 17, 2012 /PRNewswire/ -- HelpSTAR, a leading pioneer of help desk software, today announced that New York's Jamestown Community College (JCC), a comprehensive, regional, open-access institution that embraces academic excellence, relies on HelpSTAR to provide staff, faculty and students with reliable, efficient features that assist with help desk activities as well as online course and transcript programs. Thirteen years ago JCC received a state grant to develop its IT...

2012-07-10 02:30:59

BILLERICA, Mass., July 10, 2012 /PRNewswire/ -- PlumChoice®, Inc., an innovator in the technology services sector, today announced a groundbreaking expansion of the company's portfolio with its software-as-a-service platform, Technology Services Solution (TSS). Encapsulating 11 years of PlumChoice technology services innovation and expertise, TSS enhances the ability of PlumChoice and its partners to provide superior, end-to-end technology support services. PlumChoice partners can use TSS...

2012-07-03 23:00:19

YooCare provides small and medium businesses with a variety of technical and consultation services 24/7 online. Thornton, CO (PRWEB) July 03, 2012 YooCare Inc. is pleased to announce the launch and fast growing success of YooCare.com Online PC Repair Service. As the leading online subscription-based IT technical support service for home users and small businesses, YooCare provides small and medium businesses with a variety of technical and consultation services 24/7 online. Every day,...

2012-06-20 02:31:18

SAN DIEGO, June 20, 2012 /PRNewswire/ -- For the third year in a row, content security leader Websense has been recognized for excellent customer service and support, by attaining certification under the prestigious Service Capability & Performance (SCP) Standards. The results are based on an extensive third-party on-site audit of worldwide support centers. The SCP Standards define a stringent set of performance criteria that quantify the effectiveness of customer service and support and...

2012-06-12 23:01:14

Uniblue´s customer-centric approach pays off as the world´s leading provider of chat-based solutions rates the company´s web-based customer service provision at the highest score. Valletta, Malta (PRWEB) June 13, 2012 As one of the leaders in the utility software industry, Uniblue´s universally popular PC performance programs, SpeedUpMyPC, DriverScanner and Powersuite have received numerous awards combined with excellent feedback from reviewers and customers since...

2012-05-31 23:00:25

PidionCare customer support plans provide industry leading responsiveness and fast turn-around times from factory trained technicians. Ellington, CT (PRWEB) May 30, 2012 Yellowfin Distribution, the sole North American distributor of the Pidion line of innovative enterprise mobility and mobile POS devices today announced the availability of PidionCare Services designed to deliver fast, reliable repair on all Pidion products. The service provides "no- fault" repair for everything from...

2012-05-22 02:32:58

BILLERICA, Mass., May 22, 2012 /PRNewswire/ -- PlumChoice®, Inc., an innovator in the technology service solutions sector, today announced that the company was awarded a patent for inventing an innovative search method that improves the customer experience by quickly connecting users with technical support and technology service solutions. The new search method leverages user profile characteristics to automatically present relevant information. PlumChoice's newly patented technology is...

2012-05-17 06:22:39

NEW YORK, May 17, 2012 /PRNewswire/ -- iYogi, the leading global provider of on-demand remote tech support services, today announced they are expanding their current service offering to include on-site services delivered by certified local technology support engineers. On-site support will be available across the continental United States for a broad range of technologies including home networking and consumer electronics, including tablets, gaming systems and media center components. The...

2012-05-10 02:37:27

COLORADO SPRINGS, Colo., May 10, 2012 /PRNewswire/ -- HDI, a global association for IT service and technical support professionals and the premier certification body for the industry, today announced the successful wrap-up of the twenty-second HDI Annual Conference & Expo, which took place April 24-27, 2012, at the Rosen Shingle Creek Hotel in Orlando, FL. The HDI 2013 Conference & Expo will be held April 16-19, 2012, at the Mandalay Bay in Las Vegas, NV. "This year's lineup of...

2012-04-26 02:25:33

OAKVILLE, Ontario, April 26, 2012 /PRNewswire/ -- HelpSTAR, a leading provider of helpdesk software, today announced that author Fred Beisse has included HelpSTAR's help desk software in his new book, A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition. Author Fred Beisse is an experienced writer and teacher in Computer Information Technology courses at Lane Community College in Eugene, Oregon. For many years, he has designed and taught courses in user...