Latest telecommunications systems Stories
PRINCETON, N.J., Nov. 29, 2011 /PRNewswire/ -- Acqueon Technologies today announced the release of AiQ 4.0, the latest version of Acqueon iQ. AiQ 4.0 offers new social media and mobile application features to improve the customer experience and an improved SIP engine to give contact centers greater agility and the ability to support innovative telephony and web mashups. AiQ now enables companies to offer numerous next generation communication channels in their contact centers...
BEIJING, Nov. 23, 2011 /PRNewswire-Asia-FirstCall/ -- UTStarcom, Inc. ("UTStarcom" or the "Company") (Nasdaq: UTSI) a leading provider of interactive, IP-based network solutions in iDTV, IPTV, Internet TV and broadband for cable and telecom operators today announced that it was awarded a provincial level contract from Zhejiang Radio, Film, and TV Bureau to build the largest integrated IPTV broadcasting control platform in China. The platform has the capacity to serve approximately two...
SUWANEE, Ga., Nov. 14, 2011 /PRNewswire/ -- ARRIS Group, Inc. (NASDAQ: ARRS) today announced the introduction of the ARRIS EventAssure(TM) Outage Management software to its comprehensive suite of Assurance solutions. ARRIS will demonstrate the enhanced multi-service outage management system, ARRIS EventAssure(TM) Solutions, at booth 873 during SCTE Cable-Tec Expo® 2011, in Atlanta, November 15-17, 2011. EventAssure is integrated with ARRIS ServAssure(TM) Advanced through a common...
GERMANTOWN, Md., Nov. 8, 2011 /PRNewswire/ -- Hughes Network Systems, LLC (Hughes), the global leader in broadband satellite solutions and services, and a leading provider of managed network and application services, today announced that TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS), a world leader in highly reliable and secure mobile communication technology will incorporate the Hughes HX VSAT system in its TCS HX Enabled Secure Satellite Network. The network service, which will...
BroadSoft Connections 2011, CLAMART, France and PHOENIX, October 17, 2011 /PRNewswire/ -- OneAccess Networks [http://www.oneaccess-net.com ], a global provider of Converged Services CPE solutions for small-medium businesses (SMB) and enterprises and BroadSoft, Inc. [http://www.broadsoft.com ], the leading global provider of software that enables mobile, fixed-line and cable service providers to deliver voice and multimedia services over their IP-based networks, have teamed up...
CAMBRIDGE, Mass., Sept. 29, 2011 /PRNewswire/ -- Telcos today need customer experience management (CEM) solutions that help them understand all their customers' individual experiences in real time, but they need to overcome substantial political and technical barriers to achieve this vision, according to the latest report from Heavy Reading Service Provider IT Insider (www.heavyreading.com/servsoftware), a paid research service of Heavy Reading (www.heavyreading.com). Customer Experience...
ESPOO, Finland, September 28, 2011 /PRNewswire/ -- Free Mobile Analytics from CEM4Mobile Solutions The provider of Mobile Analytics and Customer Experience Management offering for mobile services, CEM4Mobile Solutions [http://www.cem4mobile.com/en ], is releasing free Entry Package of its CEM4Mobile Analytics [http://www.cem4mobile.com/en/index.php/cem4mobile/analytics ] which is recognised as the most accurate and leading solution in its field. The radical move...
Swanson Health Products adds Tealeaf’s online customer experience management software to enhance customer experience on SwansonVitamins.com. Fargo, ND (PRWEB) September 27, 2011 Recently, Swanson Health Products received an “ELITE†rating from STELLAService—the highest rating a retailer can receive from this independent, online customer service ranking agency. Now, Swanson Health Products has added Tealeaf® online Customer Experience Management (CEM)...
Data-as-a-Service Platform integrated with Tomax’s Retail.net Software-as-a-Service Platform Salt Lake City, UT and Cary, NC (PRWEB) September 22, 2011 Tomax Corporation®, a leading cloud provider of real-time merchandising and store execution applications and services, announced a new partnership with StrikeIron, a cloud leader with the most mature and reliable Data-as-a-Service (DaaS) platform in the market. The partnership gives retailers access to valid, accurate and...
SAO PAULO, Sept. 13, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that TIM Brasil, the second largest mobile service provider in Brazil, has gone into live production with the first phase of its "B/OSS" transformation project. The announcement was made at Futurecom, taking place today in Sao Paulo, Brazil. Last February Amdocs announced its selection as the primary provider of a solution bridging business support systems (BSS)...
