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2014-09-23 23:09:12

TCN Releases A Compliance Checklist for the Call Center Industry St. George, Utah (PRWEB) September 23, 2014 TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, has released an eBook that examines what the new Telephone Consumer Protection Act (TCPA) regulations mean for the call center industry. The eBook, “The Complete Guide to TCPA and A Compliance Checklist for Call Centers” discusses how these rule...

2014-09-17 12:24:44

OTTAWA, Sept. 17, 2014 /CNW/ - The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that Thrift Magic has paid a $250,000 penalty as part of a voluntary settlement over violations of the Unsolicited Telecommunications Rules. The company also agreed to correct its previous telemarketing practices. Thrift Magic collects used clothing donations from consumers and sells them to their thrift stores in Ontario and British Columbia. Acting on complaints submitted...

2014-08-28 16:24:49

SAN FRANCISCO, Aug. 28, 2014 /PRNewswire/ -- Jan Volzke, founder and CEO of NUMBERCOP (http://www.numbercop.com/), has been selected as a winner of the FTC's Robocall Hackathon at this year's DEF CON hackers' convention. Known as "Zapping Rachel," the FTC contest challenged mobile security experts to find a cure for the epidemic of fraudulent and illegal robocalls. Photo - http://photos.prnewswire.com/prnh/20140828/141108Photo - http://photos.prnewswire.com/prnh/20140828/141107...

2014-08-26 23:12:53

The Professional Association of Customer Experience (PACE) and Connect First, an award-winning cloud contact center software vendor, will provide a panel of industry experts to discuss and give away free expert advice on contact center compliance. Boulder, Colo. (PRWEB) August 26, 2014 A panel of experts from Connect First and PACE will host a webinar Sept. 10 on contact center compliance. Recent changes to the Telephone Consumer Protection Act (TCPA) passed this fall endanger the...

2014-08-25 23:08:51

New online scheduler feature allows ConnectLeader® Team Dialer™ users to schedule and manage their outbound calling sessions directly within the ConnectLeader platform. Salem, NH (PRWEB) August 25, 2014 The ConnectLeader Team Dialer is a sales acceleration solution that helps business development and inside sales reps improve their outbound dialing productivity by eliminating non-productive calling activity. ConnectLeader customers have learned that pre-planning strategic calling...

2014-08-25 23:04:27

Advanced call centre capabilities of big business now available and affordable to smaller companies Toronto (PRWEB) August 25, 2014 Smaller Canadian companies will now have access to advanced voice automation features that are hallmarks of big business call centres at a very competitive price thanks to a new partnership between Epik Networks (Epik) and Inference Solutions. Epik, a Toronto-based VOIP provider of phone and internet services, is the first service provider in Canada to...

2014-08-20 12:24:20

OTTAWA-GATINEAU, August 20, 2014 /CNW/ - The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that Québec Loisirs has paid $200,000 in administrative monetary penalties as part of a settlement over violations of the Unsolicited Telecommunications Rules. The company also agreed to end its previous telemarketing practices and help promote awareness of the Rules. Québec Loisirs is a Quebec-based company that sells books and DVDs. Acting on complaints...

2014-08-13 12:25:40

OTTAWA-GATINEAU, Aug. 13, 2014 /CNW/ - The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that the Alberta Federation of Labour (AFL) has paid $50,000 in administrative monetary penalties as part of a settlement over violations of the Unsolicited Telecommunications Rules. The company also agreed to end its previous telemarketing practices and help promote awareness of the Rules. The AFL is a voluntary organization consisting of 29 union affiliates and...

2014-08-06 23:09:27

Chatterbox Wine Marketing Services Hires Ron Scharman as Chief Operating Officer Napa, California (PRWEB) August 06, 2014 Chatterbox Wine Marketing Services announces the appointment of Ron Scharman as Chief Operating Officer, overseeing all operations from their offices in downtown Napa. Scharman will be responsible for managing the existing Chatterbox relationship-based wine telesales operations, newly acquired VinoVisit reservation software service, and an expanding array of new...

2014-07-30 12:27:56

OTTAWA-GATINEAU, July 30, 2014 /CNW/ - The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that Suitelife Vacations Club, which sells travel and vacation packages, has paid $20,000 in administrative monetary penalties as part of a settlement over violations of the Unsolicited Telecommunications Rules. The company also agreed to end its previous telemarketing practices. Acting on complaints submitted by Canadians, the CRTC investigated Suitelife for alleged...


Word of the Day
virgule
  • A punctuation mark (/) used to separate related items of information.
  • A little rod; a twig.
This word comes from the Late Latin 'virgula,' accentual mark, a diminutive of 'virga,' rod.
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