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Last updated on April 18, 2014 at 17:24 EDT

Latest TOA Technologies Stories

2014-04-03 12:23:09

Global provider of field service management solutions received the Smart Metering Solution Provider Award 2014 for helping utilities drive customer engagement while tackling the operational challenges of smart meter deployments LONDON and CLEVELAND, April 3, 2014 /PRNewswire/ -- Utilities in many countries throughout the world are actively deploying smart metering to transform energy usage. Field service teams play a leading role in making these rollouts successful - and TOA Technologies, a...

2014-03-19 08:25:22

The nation's largest privately-held home security company turns to TOA's field service management solution, ETAdirect, to support fast, efficient and seamless security system installation and maintenance CLEVELAND, March 19, 2014 /PRNewswire/ -- When most people across the United States think about safety at home or at work, they think about Guardian Protection Services. Guardian protects homes and businesses - designing, installing, monitoring and servicing security, fire alarm and medical...

2014-03-18 12:36:42

Leader in field service management technology to co-present with the CIO of Service Stream; session will highlight how to align technology and operations to gain real-time visibility into field operations and create a more productive mobile workforce SYDNEY and CLEVELAND, March 18, 2014 /PRNewswire/ -- From utilities to cable providers, organisations that rely on mobile employees to deliver products and services in the field are rethinking how they manage this critical part of their...

2014-03-11 08:37:28

Broadband provider will arm more than 200 technicians with TOA's cloud-based field service management application, ETAdirect CLEVELAND, March 11, 2014 /PRNewswire/ -- Multiple system operator Armstrong has built a reputation for phenomenal service delivered by passionate people. So when it came time to support the technicians who are responsible for the company's most intimate customer interactions, they were determined to find a technology partner with a solution that went beyond basic...

2014-02-27 08:24:06

Telefonica recognized for its innovative global deployment of TOA's SaaS solution, ETAdirect, to standardize business processes and enhance the customer experience via one view of worldwide field operations BARCELONA, Spain and CLEVELAND, Feb. 27, 2014 /PRNewswire/ -- In April 2013, Telefonica announced a global initiative, in partnership with TOA Technologies, to transform its worldwide customer-focused field services. Telefonica selected TOA Technologies and its industry-leading...

2014-02-20 08:26:29

Field service management solution provider recognizes a 50 percent increase in new business in 2013 CLEVELAND, Feb. 20, 2014 /PRNewswire/ -- TOA Technologies had a record year. Cloud and SaaS have gone mainstream in the enterprise, and the cost of mobile devices has rapidly dropped and adoption is universal. And, mobile employees are becoming an increasingly important link in the customer service supply chain. The time is now for advanced field service management software solutions that...

2014-01-28 16:21:48

Field service management solution provider to highlight how utilities can empower their mobile service employees to better comply with SLAs, increase productivity CLEVELAND and SAN ANTONIO, Jan. 28, 2014 /PRNewswire/ -- Utilities continue to transform their businesses, from smart grid implementations to more direct interaction with customers. As part of this transformation, they're rethinking the role of the mobile workforce - the field employees responsible for everything from maintaining...

2013-11-14 12:31:52

Attributes 330 percent revenue growth to successfully expanding into new geographies, industries and the mid-market CLEVELAND, Nov. 14, 2013 /PRNewswire/ -- On Deloitte's 2013 Technology Fast 500(TM), TOA Technologies, leading provider of field service management solutions, ranked 271. The list is a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America, based on revenue growth between 2008 and 2012. TOA...

2013-11-06 08:34:26

Telecommunications provider will deploy the field service management solution to its 80 mobile employees, propelling double-digit increases in productivity measures like jobs completed per day and on-time performance CLEVELAND, Nov. 6, 2013 /PRNewswire/ -- Large and small, telecommunications providers know their field workforce is the key to positive customer perception and efficient operations. So when Ritter Communications, a triple play service provider with 80 mobile employees, began...

2013-10-30 12:28:04

The field service management solution from TOA Technologies, which extends CRM to the field, is available through two applications - ETAworkforce Field Service and ETAworkforce Call Center SAN FRANCISCO and CLEVELAND, Oct. 30, 2013 /PRNewswire/ -- For organizations of all sizes with mobile service teams, what happens in the field impacts everything - each customer's experience, the cost of doing business and the integrity of customer data. So field service management apps that align the right...