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Latest TOA Technologies Stories

2014-07-24 08:42:09

Multi-vendor IT services company arms mobile technicians with TOA's SaaS ETAdirect solution suite to gain real-time visibility into the field and more efficiently route and schedule field service employees MECHANICSBURG, Pa. and CLEVELAND, July 24, 2014 /PRNewswire/ -- Essintial Enterprise Solutions' customers rely on the company to maintain their critical IT infrastructures, providing services for everything from bank ATMs to data servers. Because it promises its customers the best and...

2014-06-26 08:22:13

The U.K.'s leading utility service provider won in the category of "Cloud Innovation" for realizing significant savings from more optimized routing using TOA's ETAdirect solution LONDON and CLEVELAND, June 26, 2014 /PRNewswire/ -- The topic of enterprise cloud software delivery continues to be widely discussed - "what parts of the business does it make sense for?" and "what is the difference between private and public cloud?" are common questions. This ongoing conversation made "Cloud...

2014-05-29 08:34:34

The global leader in field service management launches new Catalyst project and will co-present with customer Virgin Media to showcase how telecommunications providers can best leverage the mobile workforce NICE, France and CLEVELAND, May 29, 2014 /PRNewswire/ -- The field service workforce represents an area of great potential for telecommunications providers. With ubiquitous connectivity through digital devices and the mobile Internet, and the increased flow of information from the field to...

2014-05-22 08:34:31

Telefonica receives the Business Service Innovation award for its industry-leading example of innovation through its global field operations initiative with TOA Technologies LONDON and CLEVELAND, May 22, 2014 /PRNewswire/ -- Telefonica is accelerating its transformation as a digital telco. In planning for this evolution, the global telecom launched an initiative to restructure its global operating support systems (OSS) - and chose to start by unifying its entire field operations, using TOA...

2014-05-21 08:33:43

TOA Technologies adds to its momentum in Latin America with largest triple-play communication service provider in Panama PANAMA CITY and CLEVELAND, May 21, 2014 /PRNewswire/ -- As Cable Onda's business continues its rapid growth, the Panama-based company needed a way to ensure that customer appointments are executed with the highest level of quality. Ready to switch from manual processes, Cable Onda was determined to achieve the most accurate, optimal mobile workforce operation possible using...

2014-05-13 08:43:09

This rapid, highly integrated deployment at Vivo marks the successful launch of Telefonica's global initiative to transform and standardize its field service operations with TOA's cloud solution MADRID, SAO PAULO and CLEVELAND, May 13, 2014 /PRNewswire/ -- Telefonica's Brazilian operating unit, Vivo, has successfully deployed TOA Technologies' field service management solution in just six months, record time for a global deployment of enterprise field service management technology....

2014-05-08 16:33:17

ETAdirect, TOA's SaaS field service management solution, will increase compliance with service level agreements by more than 50 percent and lower service delivery costs, saving the company an estimated $30 million annually CLEVELAND, May 8, 2014 /PRNewswire/ -- Companies that provide corrective and preventative maintenance services for industrial and office equipment have unique challenges with their field work: they must optimize the time and available assets for their technicians doing...

2014-04-29 16:28:00

The leader in field service management software for the cable industry will discuss how organizations can apply predictive, data-driven field service technology to achieve increased efficiencies and enhance the customer experience LOS ANGELES, April 29, 2014 /PRNewswire/ -- TOA Technologies will be at The Cable Show 2014 in Los Angeles, April 29 to May 1. Company representatives will be available in booth 912 to discuss how the right field service management solution can connect field teams,...

2014-04-25 08:30:53

ETAdirect, TOA's industry-leading solution, is integrated with Cable ONE's next generation billing system, increasing operational efficiency and enabling the cable operator to improve the customer experience PHOENIX and CLEVELAND, April 25, 2014 /PRNewswire/ -- When Cable ONE decided to transform its field operations and customer experience, it evaluated its core IT and operational systems - billing, CRM and mobile workforce management. The cable operator, with 650,000 customers across 19...

2014-04-22 12:26:19

The pioneer in cloud-based field service management software to present at Field Service USA; session will highlight how organizations can apply a sophisticated, analytics-based approach to create customer-centric field teams PALM SPRINGS, Calif., April 22, 2014 /PRNewswire/ -- Until recently, organizations offering great customer service had an advantage over competitors. However, the advent of always-on social media, the ubiquity of self-publishing, and the rise of the instant gratification...


Word of the Day
omadhaun
  • A fool; a simpleton: a term of abuse common in Ireland and to a less extent in the Gaelic-speaking parts of Scotland.
This word is partly Irish in origin.