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Latest Universal queue Stories

2013-02-26 08:37:58

Market Leader Expands Multi-Channel Offering With Powerful Universal Queue, New Agent Interface, True Inbound and Outbound Blending and Powerful API-driven Cloud Ecosystem SALT LAKE CITY, Feb. 26, 2013 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the market availability of a major new release of its award-winning cloud contact center platform. The new cloud software...