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Last updated on April 17, 2014 at 17:30 EDT

Latest user experience Stories

2014-03-24 23:04:32

Major shoe retailer sees boost in site engagement after partnering with Yottaa. Boston, MA (PRWEB) March 24, 2014 Yottaa Inc., the leader in mobile and web performance, today announced that Clarks Americas, Inc., a division of the global shoe brand with over 300 stores in the United States, has deployed Yottaa Engagement Cloud to optimize user engagement and business performance on its U.S. eCommerce site. In the fall of 2013, the eCommerce team at the Americas division of Clarks sought...

2014-03-10 16:36:17

New Process Brings User-Centered Design to Engagement Optimization AUSTIN, Texas, March 10, 2014 /PRNewswire/ -- SXSW Interactive 2014 -EchoUser, the Any Experience design firm, will debut at SXSW Interactive 2014 a new design framework, called the CAPTivate Framework, to help interaction designers and developers incorporate the most important medium for their users, time. Current design tools -- journey maps and flow models -- fail to represent how people engage in scenarios...

2014-03-07 23:22:30

UserZoom, provider of the leading cloud-based platform for customer experience management, announced Video Question and UZ Session Replay, new capabilities for mobile qualitative research that enable researchers to see the video and audio of participants sharing their experience and view recordings of participants interacting with the mobile website or app. Sunnyvale, California (PRWEB) March 07, 2014 In a world where users are always on the go and use their mobile devices while...

2014-02-28 08:28:21

WELLINGTON, New Zealand, Feb. 28, 2014 /PRNewswire/ -- World leading Software-as-a-Service web development tools provider Optimal Workshop (Optimal Product Ltd) is integrating the UX Punk services previously acquired from Chicago-based Lime & Chili LLC into its business and is retiring UX Punk services. All UX Punk customers have been notified and are being transitioned to Optimal Workshop services effective March 3, 2014. (Logo -...

2014-02-12 12:26:25

"This book is a great how-to manual for people who want to bring the benefits of improved user experience to their companies. I've been working with user-centered design for over twenty years, and I found myself circling tips and tricks." - Harley Manning, VP and Research Director, Customer Experience, Forrester Research FAIRFIELD, Iowa, Feb. 12, 2014 /PRNewswire/ -- Human Factors International (HFI) announces the release of Institutionalization of UX: A Step-by-Step Guide to a User...

2013-11-21 23:22:19

Plastic Mobile and True Impact Marketing reveal findings from studying the user’s brain while journeying mobile commerce apps. New York, NY (PRWEB) November 21, 2013 Plastic Mobile, award-winning mobile agency and True Impact Marketing research firm have partnered to combine mobile usability testing with neuroscience research methods for the first time, to study how users engage with mobile commerce apps during a transaction. The study used neuroscience methods, including...

2013-11-20 23:32:05

A recent Customer Experience study over tablet websites, conducted by UserZoom, reveals thought-provoking results related to usability of three major sport-clothing brands. Sunnyvale, California (PRWEB) November 20, 2013 Tablet spending in the U.S. is expected to hit a mighty $24 billion in 2013, before reaching almost $50 billion in 2015. Mobile spending will increase by 55.7% year-on-year to account for 15% of all retail eCommerce sales. Given these numbers, one would expect retailers...

2013-11-01 23:01:23

The results of a brand new competitive Tablet Usability Benchmark Study, conducted by UserZoom, will be presented in a complimentary webinar on November 07, 2013 at 11:00 a.m. Pacific Standard Time. Sunnyvale, CA (PRWEB) November 01, 2013 Since the rise of mobile-commerce, there have been many questions related to how the organizations should approach and implement a great tablet experience on their sites and apps. Delivering a great Customer Experience is actually a challenging task for...

2013-10-10 12:33:05

Clean Design and Sophisticated Web Site Functionality Define New Landscape for Professional Services Industry CHICAGO, Oct. 10, 2013 /PRNewswire/ -- Winston & Strawn unveiled today the firm's new brand identity, including the launch of its new website. Following an extensive due diligence process, including client interviews, roundtables and focus groups, the firm refreshed its brand, in place for the past eight years, to align more clearly with client interests and priorities. A...

2013-09-26 23:28:31

Stephen Love joins YourMembership.com's leadership team ST. PETERSBURG, Florida (PRWEB) September 26, 2013 YourMembership.com Inc., the leading provider of integrated web-based member management software, job board and career center services, and buyer’s guides announced the addition of Stephen Love, Vice President of User Experience. Mr. Love joins the company with over 18 years of experience in interaction design, user interface design, social computing, knowledge management,...