Latest Voice of the customer Stories
CoE to help enterprises integrate Customer Feedback and Net Promoter Score (NPS) across digital channels and maximize business impact of insight SYDNEY, November 25, 2014 /PRNewswire/ --
The new release broadens the scope of available customer feedback, helping organizations drive action based on both Fizzback surveys and third-party insight RA'ANANA, Israel, November 24,
Ford, ANZ to Present Intriguing Sessions on Customer Satisfaction and Implementation of Voice of the Customer Feedback Cincinnati, OH (PRWEB) November 04, 2014
The Leger Metrics Learning Lab will dissect the pros and cons of evaluating loyalty daily versus sporadically. Montreal, Quebec (PRWEB) October 17, 2014
Sleep Train implemented Leger Metrics Voice of the Customer (VoC) solution across all 300 store banners, including Sleep Country USA, Mattress Discounters and GotSleep, to ensure it delivered
LONDON, September 30, 2014 /PRNewswire/ -- Online giant Amazon has topped the latest eChannel Retail Benchmark report from eDigitalResearch [http://www.edigitalresearch.com
The retailer aspired to generate deeper meaning from its customer experience data by partnering with Leger Metrics, a Voice of the Customer (VoC) solution provider with analytical dexterity.
LONDON, September 12, 2014 /PRNewswire/ -- According to the latest consumer research from Voice of the Customer specialist eDigitalResearch [http://www.edigitalresearch.com
This new virtual classroom will host live, thought leadership-based webinars to educate and support retailers and restaurants in their continuous pursuit of maintaining happy and loyal customers.
Customer Experience 2.0 is a new blog forum to explore ideas, viewpoints and tips on a variety of top issues retailers and restaurants face with measuring and tracking customer satisfaction.
- One of a pair of round metal cymbals attached to the fingers and struck together for rhythm and percussion in belly dancing.