Latest VoIP recording Stories
Voice over Internet Protocol is a new kind of phone service.
Studies show that IP (Internet Protocol) communications can reduce a business’s overall costs anywhere from 3 to 40 percent.
CHARLOTTE, N.C., June 1, 2011 /PRNewswire/ -- Screen capture is one of the fastest-growing segments of call recording and quality monitoring for call centers.
RA'ANANA, Israel, July 30, 2010 /PRNewswire-FirstCall/ -- NICE Systems Ltd.
ORLANDO, Fla., March 22 /PRNewswire/ -- GAYLORD PALMS RESORT & CONVENTION CENTER / BOOTH 1236 -- Datacom Systems, Inc., a manufacturer of data capture infrastructure, announced today at VoiceCon Orlando that it is showcasing its VoIP solutions, which provide a secure, reliable, and scalable platform to support VoIP monitoring and recording applications. "As VoIP has matured and become more mainstream, the need to monitor the performance has grown," said Chris Koeneman, Vice President of...
PLANO, Texas, Dec. 16 /PRNewswire/ -- TelStrat, a global supplier of comprehensive contact center solutions and business call recording products, today announced shipment of Engage 3.2, the latest version of its industry-leading contact center solution suite.
SEATTLE, April 14 /PRNewswire/ -- WatchGuard Technologies Highlights / News Facts: Strong Growth of VoIP Makes it a Target - Recently published reports predict that nearly 75 percent of corporate phone lines will be using Voice over IP (VoIP) in the next two years; expectations are that half of small-to-medium sized businesses and two-thirds of all enterprise organizations will be using VoIP.
Latest Version of Leading Call Center Monitoring Application for Asterisk PBX is Now Able to Factor Out Calls Using OrecX's Open Source VoIP Call Recording Software CHICAGO, March 17 /PRNewswire/ -- OrecX LLC, a leading provider of open source voice recording applications, today announced that its call recording product, OrecX TR, is now supported in QueueMetrics 1.5.1, the latest version of the popular call center monitoring application from Loway.