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Latest Zeacom Stories

2014-01-10 23:00:59

The new solutions – which include innovations in mobile and social engagement, and rich customer interaction to create meaningful, real time customer connections and power optimal customer experiences – can help businesses more effectively manage customer experiences in an always-on world. These advancements drive improvements in customer satisfaction, agent productivity, and cost-savings throughout contact center operations. Paris, France (PRWEB) January 10, 2014 The new solutions...

2013-07-08 23:04:16

New operator console extends customer experience management beyond the contact center. Houston, TX (PRWEB) July 08, 2013 (BOOTH #323) Today at the Microsoft Worldwide Partner Conference 2013, Zeacom (@Zeacom) unveiled the Zeacom Communications Center (ZCC) Operator Console for Microsoft Lync. The new ZCC console combines Zeacom’s intuitive operator interface with Lync’s powerful unified communications capabilities to deliver improved productivity and a better caller experience....

2013-01-21 23:02:39

New Features Drive Operator Efficiency and Productivity and Enhance Customer Experience Phoenix, AZ (PRWEB) January 21, 2013 Enghouse Interactive, developer of the most comprehensive portfolio of interaction management solutions, today launched Arc Pro Attendant Console 6, an enhanced version of its professional attendant operator console. Version 6 boasts a range of new capabilities that deliver enterprise level scalability, enhanced virtualization support, improved ease-of-use and updated...

2012-09-20 23:03:03

Lync University is a one-day, educational event that focuses on Unified Communication Solutions which expand communications synergy and efficacy in organizations. Featuring keynote speakers from leaders in the industry, the event is designed to efficiently unify the most popular modern communications options to produce a more cohesive, streamlined approach to business. (PRWEB) September 20, 2012 Lync University is scheduled to be a dynamic, classroom style event in which attendees may...

2012-07-17 23:03:29

SMB, Enterprise and Cloud Call Center Products Honored with IP Contact Center Pioneer Awards Phoenix, AZ (PRWEB) July 17, 2012 Enghouse Interactive, developer of the most comprehensive portfolio of interaction management solutions, announced that three of its multi-channel contact center products have earned prestigious 2012 IP Contact Center Pioneer awards from TMC. The awards honor companies that have exhibited exceptional ingenuity in product development and design for the contact center...

2012-06-04 23:01:17

Corum Group negotiated the acquisition of Zeacom, a provider of leading edge contact center software and business process automation solutions, headquartered in New Zealand, by Toronto-based Enghouse Systems. Bothell, WA (PRWEB) June 04, 2012 Software Mergers and Acquisitions specialist Corum Group Ltd. today announced the acquisition of its New Zealand-based client Zeacom Systems Limited (“Zeacom”) by Enghouse Systems Limited, a leading global provider of enterprise software...

2012-02-28 13:45:00

Version 6.1 Introduces Mobility Applications for Android, Business Intelligence for Contact Center, and Additional Flexibility for PBX Users Wanting to Benefit from Integration with Microsoft Lync Irvine, CA (PRWEB) February 28, 2012 Zeacom, a global provider of communications solutions that deliver multimedia contact center, business process automation and plug-in unified communications functionality, today announced the latest version of Zeacom Communications Center (ZCC). Version 6.1...

2008-09-16 15:00:12

Zeacom (www.zeacom.com), the leading global provider of Unified Communications (UC) solutions for the small-to-medium sized business market, today announced that it has purchased New Zealand-based Talking Computer's Mi-Audio and Mi-Eval product lines for an undisclosed amount. Contrary to current economic trends, Zeacom achieves growth and profitability on a regular basis, 10% EBITDA and boasts more than 2,800 customers across the globe. Coupled with an anticipated $1 million...

2008-08-06 12:00:13

Zeacom (www.zeacom.com), the leading global provider of Unified Communications Solutions for the global, small-to-medium-sized business (SMB) marketplace, today at COMPTIA (BOOTH #530) introduced Zeacom Communications Center (ZCC) 5.1, the latest version of its flagship unified communications suite. A strategic enhancement to ZCC 5.0, which was unveiled worldwide earlier this year, ZCC 5.1 adds advanced features and functionality to the company's award-winning software solution, which is used...


Word of the Day
barratry
  • The offense of persistently instigating lawsuits, typically groundless ones.
  • An unlawful breach of duty on the part of a ship's master or crew resulting in injury to the ship's owner.
  • Sale or purchase of positions in church or state.
This word ultimately comes from the Old French word 'barater,' to cheat.
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