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Latest Zendesk Stories

2011-08-02 09:30:00

SAN FRANCISCO, Aug. 2, 2011 /PRNewswire/ -- Zendesk, the proven cloud-based help desk software provider, today announced its new Zendesk Enterprise Plan, offering a fast, customizable, and secure customer support solution specifically designed for large, international, or multi-brand organizations. The new plan gives companies the ability to tailor their help desks according to their own needs while maintaining the highest levels of security. In addition, subscribers can provide unlimited...

2011-06-28 10:45:00

SAN FRANCISCO, June 28, 2011 /PRNewswire/ -- Zendesk, the leading provider of proven, cloud-based help desk software, today announced the establishment of a new European headquarters, based in London. As part of its commitment to the growing European market, Zendesk is also launching in Germany at an event on June 30, 2011. Founded in Copenhagen in 2007, Zendesk now has over 10,000 customers worldwide ranging from the small startups to large companies such as SAP, Sears Sony Music,...

2011-06-23 11:00:00

SAN FRANCISCO, June 23, 2011 /PRNewswire/ -- Zendesk, the leading provider of proven, cloud-based help desk software, today announced Zendesk for Constant Contact. Constant Contact is a leader in easy-to-use engagement marketing tools. This new integration allows users of Zendesk to build customer lists from both Zendesk and Constant Contact in order to quickly email support updates to their customer base. "One of the best ways to ensure customer satisfaction is to proactively reach out...

2011-05-12 10:00:00

SALT LAKE CITY, May 12, 2011 /PRNewswire/ -- Fusion-io, provider of a next generation storage memory platform for shared data decentralization, today announced that cloud-based help desk services provider Zendesk has deployed Fusion's ioMemory to meet its growing performance needs. By decentralizing its most active data from storage to the server where it is processed, Zendesk tripled the data set size its database could support. Zendesk customers include web service providers such as...

2011-05-07 00:00:29

The world's most lovable help desk now includes integrated social knowledge base San Diego, Calif. (PRWEB) May 06, 2011 MindTouch, the provider of exceptional and engaging product help experiences, today announced a co-development product with the industry's most innovative provider of web-based help desk and support ticketing: Zendesk. Available immediately, all Zendesk customers receive a free MindTouch social knowledge base. The jointly developed solution provides a seamless experience...

2011-05-03 09:10:00

CHICAGO, May 3, 2011 /PRNewswire/ -- Ifbyphone®, a voice-based marketing automation platform, announced a new partnership today that gives Zendesk clients the option to integrate the Ifbyphone® Widget into their customer support platform. The partnership fundamentally changes the way support teams work by integrating Ifbyphone's powerful virtual call center functionality and automated voice mail transcriptions within Zendesk. Help desks can now...

2011-03-31 00:00:28

A growing number of security-conscious SaaS vendors leverage OneLogin's free and open-source SAML toolkit to give their customers identity management in the cloud with single sign-on, directory integration and multi-factor authentication. Zendesk's and SugarCRM's SAML implementation will be showcased at SugarCon 2011, April 4-6, 2011, Booths 501 & 503. Los Angeles, CA (PRWEB) March 30, 2011 OneLogin offers Software-as-a-Service (SaaS) vendors a free and open-source SAML (Security...

2010-03-25 05:00:00

BALTIMORE, March 25 /PRNewswire/ -- Velaro, Inc., developer of the multi award-winning click-to-chat and click-to-call product, today announced its integration with Zendesk, an online solution that helps companies provide better customer support. This integration allows SMB and enterprise businesses to leverage powerful customer service tools collectively to more efficiently assist online consumers. Velaro's intuitive e-commerce solution helps to personalize the online visitor...

2009-05-06 08:00:00

Zendesk's help desk in the cloud brings tender loving customer care to 1,000 organizations BOSTON, May 6 /PRNewswire/ -- Inspiring the help desk 2.0 movement through a focus on enlightened customer support, Zendesk has secured series A venture capital financing from Charles River Ventures. Zendesk's SaaS (software as a service) help desk system has been providing tender loving customer care to companies including Twitter, MSNBC.com and Rackspace Cloud since 2007 and has now passed the 1,000...


Word of the Day
mundungus
  • A stinking tobacco.
  • Offal; waste animal product; organic matter unfit for consumption.
This word comes from the Spanish 'mondongo,' tripe, entrails.