Latest Zendesk Stories

2011-08-02 09:30:00

SAN FRANCISCO, Aug. 2, 2011 /PRNewswire/ -- Zendesk, the proven cloud-based help desk software provider, today announced its new Zendesk Enterprise Plan, offering a fast, customizable, and secure customer support solution specifically designed for large, international, or multi-brand organizations.

2011-06-28 10:45:00

SAN FRANCISCO, June 28, 2011 /PRNewswire/ -- Zendesk, the leading provider of proven, cloud-based help desk software, today announced the establishment of a new European headquarters, based in London.

2011-06-23 11:00:00

SAN FRANCISCO, June 23, 2011 /PRNewswire/ -- Zendesk, the leading provider of proven, cloud-based help desk software, today announced Zendesk for Constant Contact. Constant Contact is a leader in easy-to-use engagement marketing tools.

2011-05-12 10:00:00

SALT LAKE CITY, May 12, 2011 /PRNewswire/ -- Fusion-io, provider of a next generation storage memory platform for shared data decentralization, today announced that cloud-based help desk services provider Zendesk has deployed Fusion's ioMemory to meet its growing performance needs.

2011-05-07 00:00:29

The world’s most lovable help desk now includes integrated social knowledge base San Diego, Calif.

2011-05-03 09:10:00

CHICAGO, May 3, 2011 /PRNewswire/ -- Ifbyphone®, a voice-based marketing automation platform, announced a new partnership today that gives Zendesk clients the option to integrate the Ifbyphone® Widget into their customer support platform. The partnership fundamentally changes the way support teams work by integrating Ifbyphone's powerful virtual call center functionality and automated voice mail transcriptions within Zendesk.

2011-03-31 00:00:28

A growing number of security-conscious SaaS vendors leverage OneLogin’s free and open-source SAML toolkit to give their customers identity management in the cloud with single sign-on, directory integration and multi-factor authentication.

2010-03-25 05:00:00

BALTIMORE, March 25 /PRNewswire/ -- Velaro, Inc., developer of the multi award-winning click-to-chat and click-to-call product, today announced its integration with Zendesk, an online solution that helps companies provide better customer support.

2009-05-06 08:00:00

Zendesk's help desk in the cloud brings tender loving customer care to 1,000 organizations BOSTON, May 6 /PRNewswire/ -- Inspiring the help desk 2.0 movement through a focus on enlightened customer support, Zendesk has secured series A venture capital financing from Charles River Ventures.