OFTEN we hear such negative accounts of hospital stays and I simply wish to let you know of my own experience.
Recently, I have been obliged to spend some time, as a patient, on Ward 9 in the Borders General Hospital.
I am writing to let you know that my experience there was not only positive but heart-warming. It is not possible for me to speak too highly of the staff, from ambulance, through A&E, to Ward 9. Everyone was kind and helpful. Even though, occasionally, staff would be stretched by “challenging” situations, at all times it appeared as though each patient was special. Nothing seemed to be too much trouble. Certainly, I felt safe and cared for, and other patients I spoke to were of the same opinion.
May I also include a note regarding the excellent food? The mind boggles as to how, for institutional fare, the high standard of meals is consistently maintained.
What might have been an uncomfortable stay turned out to be a most encouraging one and those staff involved should be congratulated.
I do so hope that the BGH is to be well supported by the council/ government – as it certainly deserves to be. It would be a tragedy for the Borders if patients and visitors were forced to travel much further distances when the BGH serves them so well.
Christina James-Gardiner, 12A South Street, Duns.
Originally published by Newsquest Media Group.
(c) 2008 Herald, The; Glasgow (UK). Provided by ProQuest Information and Learning. All rights Reserved.
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