By Macollvie Jean-Francois, South Florida Sun-Sentinel
Aug. 3–FORT LAUDERDALE — Information systems staffers at four area hospitals have fixed a computer glitch that had personnel resorting to paper, a Broward Health spokeswoman said today.
The glitch happened about 11 p.m. Saturday during a system-wide upgrade that had been underway for about four months at the four Broward hospitals, district spokeswoman Sara Howley said. Some databases went down as a result, prompting hospital staff to pull out the paper for such things as collecting patient information and printing lab results, Howley said.
Howley said the computers were all back online as of 2 p.m.
The discharges, transfers and admissions reference is done by paper during downtime, Howley said.
Each of the medical centers — Broward General, North Broward, Coral Springs and Imperial Point — also has its own back-up, stand-alone computer system, enabling staffers to continue taking care of patients, she said.
Hospital administrators received no complaints about patient care during the period the systems were down, she said.
“Needless to say, companies have networks and information systems and they will have problems and issues from time to time,” Howley said in a email. “Thankfully, we have backup procedures and processes — as most companies have — to assist and keep the [company] moving during downtimes.”
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