TKG Healthcare Technology Solutions announces it has signed an agreement with Cedars-Sinai Medical Center (Cedars-Sinai), the largest nonprofit hospital in the western United States, to provide web-based Quality Assurance for their Patient Access needs. TKG’s web-based hospital registration system, RQi (Registration Quality Improvement), will enable Cedars-Sinai to improve admissions accuracy and reduce errors prior to patient discharge and billing.
According to Chuck Kramer, TKG President and CEO, “Cedars-Sinai is known for its quality of care and for cutting-edge technology. By providing RQi to their front-end staff, the administrators at Cedars-Sinai are providing the necessary tools to employees to offer superior service in yet another point of patient service – at patient registration.”
“The need for expediency and accuracy were two key components to Cedars-Sinai in selecting RQi,” Kramer commented further. “Implementation of RQi makes it possible for patient QA to advance to a new level by correcting errors in real time and empowering employees to improve their skills in order to properly submit claims for reimbursement, resulting in overall improved patient and employee satisfaction.”
RQi is an automated front-end healthcare registration data quality improvement solution using Six Sigma process improvement methods to detect and flag registration errors for correction upon admission and prior to discharge and billing. Operating with a patent-pending state-of-the-art rules engine and customized set of business rules, RQi provides 100 percent data accuracy, improved employee accountability, intuitive workflow and immediate user feedback. TKG’s RQi implementation team customizes each system on site to ensure maximum performance and customer satisfaction.
TKG Healthcare Technologies is a revenue cycle services company specializing in web-based healthcare software solutions and dedicated client support and training. TKG’s experts provide tools that improve existing operations, increase employee proficiency and enhance revenue cycle performance on a cost-effective basis with a significant return on investment across the entire revenue cycle. Visit www.kramergroup.com.
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